Contextual Research & Ethnography

User-Centered Opportunities in
Contextual Research & Ethnography


In-House Senior UX Researcher for a Top-Rated SaaS Product Startup

  • 3-5+ years in applied product and UX research and testing
  • Experience with a broad toolkit of qualitative and quantitative research techniques and methods
  • Ability to organize and facilitate various forms of contextual (in situ), remote, lab, and group inquiries
  • Skilled at translating research data into materials that are easy for design and product teams to consume, and a strong ability to communicate an understanding of research results to the rest of the team and company
  • Ability to collaborate closely with interdisciplinary teams and to inspire confidence in and support for user research practices
  • An up-to-date understanding of research techniques and methods, and an ongoing commitment to keep one's skills and knowledge fresh and leading-edge
  • Ability to work in fast-paced, agile environments, juggling multiple priorities and deliverables
  • Solid knowledge of HCI, experimental design, research planning, observational and field methods, and data analysis
Desirable Skills & Experience: 
  • Advanced degree in a directly related field of study such as experimental psychology, cognitive psychology, ethnography, human factors, HCI, etc.
  • Demonstrated experience using research as a driver of strategic value to a company and using it to build support among stakeholders and cross-disciplinary team members
  • Strong competency with layout and graphic design tools such as Adobe Illustrator to be able to create well-packaged, compelling deliverables based on research results
  • Prior experience working on products or for companies that focus on data security (e.g., banking) and/or key business processes

Lead Experience Architect for a UX-Driven Software Services Agency (Denver)

  • Five or more years of user experience design experience for software, Web applications, consumer electronics and/or mobile devices
  • Strong conceptualization ability and strong visual communication ability
  • Exceptional design skills, production value and attention to detail
  • Strong working knowledge of Photoshop, Illustrator, InDesign, Fireworks and associated design tools
  • Extensive experience with user interface design patterns and standard UCD methodologies across multiple platforms
  • Clear leadership skills
  • Strong written and verbal communication skills
  • Strong client-facing presentation and communication skills
  • Strong understanding of common software project management practices
  • Strong understanding of common software development practices
  • Bachelor's and/or Master's degree in interaction design, new media design, industrial design, HCI, human factors/ergonomics or related field
Key Functions & Deliverables: 
  • Leading and collaborating with a multi-disciplinary design team for user experience planning and development
  • Responsible for the execution of strong interaction design and visual design principles
  • Facilitating dialog around end-user requirements and business requirements
  • Guiding clients through key design engagements
  • Performing user research
  • Driving innovative solutions within platform constraints and technical limitations
  • Developing interaction models and conceptual frameworks of experience
  • Researching interaction design trends
  • Researching technology trends
Desirable Skills & Experience: 
  • Previous digital agency experience
  • Strong familiarity with new technologies and nascent interface design approaches
  • 3D modeling, Flash, rendering and animation
  • Motion graphics design and production
  • Video and sound editing

In-House Web & E-Commerce User Experience Lead for a Top-Rated SaaS Product Startup

  • True UX expert, able to go beyond visual design to lead product experience
  • Experience and interest in performing user research and using the results to engender empathy for users in the rest of the team
  • Ability to lead cross-functional teams from ideation to design to execution
  • Strong communication and collaboration skills with fluency in UX, business, and technology, and an ability to present complex ideas in understandable ways
  • UX is a true passion, not just a job
Key Functions & Deliverables: 
  • Define goals and requirements in collaboration with product managers and stakeholders
  • Perform user research and investigate analytics data to develop and understanding of user needs and contexts
  • Create, evaluate, and refine ideas and concepts in a collaborative setting
  • Design experiences that are both functional and elegant
  • Build consensus around decisions and designs using wireframes, prototypes, and other UX artifacts
  • Work in tandem with engineers and visual designers in the context of agile iterative processes
  • Ensure the highest quality output through testing and continuous collaboration
  • Help the UX team define best practices for processes, deliverables, etc.
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